PRODUCT ROADMAP FOR Escalation Mechanisms Implementation

< back to project details

Training Modules for Agents

Develop training modules for human agents on complex queries

Assigned to: Lena Hogan

Priorities

Currently: P0

By KR: P2

By Criteria: P2

By Customer: P3

Criteria

Impact: 1

Demand: 3

Feasibility: 5

Strategic: 1

Dates

Start: 2024-07-15

Duration: 14 days

Completed:

Status: In progress

Reschedule features

Priority *

Start date *

Duration (in days) *

Related key results

Title	From	Until	Priority	Status	Progress
Analytics Dashboard Testing	2024-07-14	2024-08-07	P2	Scheduled	0%
Training Sessions Planning	2024-07-15	2024-07-27	P2	New	0%

Baserow