PRODUCT ROADMAP FOR Escalation Mechanisms Implementation

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Transfer of Conversation History

Enable seamless transfer of conversation history to human agents

Assigned to: Lena Hogan

Priorities

Currently: P0

By KR: P3

By Criteria: P1

By Customer: P3

Criteria

Impact: 4

Demand: 6

Feasibility: 4

Strategic: 4

Dates

Start: 2024-05-15

Duration: 14 days

Completed:

Status: In progress

Reschedule features

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Related key results

Title	From	Until	Priority	Status	Progress
Language Support Implementation	2024-07-10	2024-08-28	P3	Scheduled	0%

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